Welcome to the SlotBase Help Center
SlotBase is a sports facility scheduling and booking platform that connects facility owners, coaches, players, and parents. Whether you're managing courts and fields, coaching students, booking sessions, or overseeing your child's activities — this help center will guide you through every feature.
Choose Your Role
Not sure where to start? Pick the guide that matches your role:
Set up your facility, manage resources, configure bookings, and oversee operations.
CoachCreate coaching blocks, manage your schedule, set pricing, and track your students.
PlayerBook sessions, register for events, enroll in programs, and manage your schedule.
ParentManage your children's accounts, book on their behalf, and track their activities.
Platform AdminManage facilities across the platform, handle subscriptions, and oversee operations.
What Can You Do with SlotBase?
Bookings
Reserve courts, fields, and other resources. Support for single bookings, recurring sessions, approval workflows, and coach-led lessons. → Learn about Bookings
Events
Create and manage tournaments, clinics, camps, and open play events. Players can register, join waitlists, and sign waivers. → Learn about Events
Coaching
Coaches set up availability blocks, define pricing, and accept bookings from players. Facilities approve coach access. → Learn about Coaching
Programs & Classes
Run ongoing programs like group lessons, leagues, and camps. Players enroll, attend trial sessions, and track attendance. → Learn about Programs
Payments
Accept payments offline at the facility or online through Stripe. Track payment status, issue refunds, and manage billing. → Learn about Payments
Invoicing
Generate monthly invoices for players with outstanding balances. Apply sibling discounts and track payment history. → Learn about Invoicing
Quick Links
| Resource | Description |
|---|---|
| Glossary | Definitions of key SlotBase terms |
| FAQ | Answers to common questions |
| Troubleshooting | Solutions for common issues |
| What's New | Latest updates and release notes |
Need Help?
If you can't find what you're looking for, contact our support team at support@slotbase.cloud.