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Check-In

When a player arrives at the facility for their booked session, a staff member or admin checks them in through the SlotBase dashboard. Check-in updates the booking status to CHECKED_IN, confirming that the player has arrived and is ready to use the resource.

Why Check-In Matters​

Check-in serves several purposes:

  • Attendance tracking -- the facility knows exactly who showed up for their sessions.
  • No-show detection -- bookings that are not checked in after the session time can be flagged as no-shows.
  • Accurate reporting -- utilization and attendance reports rely on check-in data.
  • Fee enforcement -- no-show fees are applied based on whether a player was checked in.

How to Check In a Player (Admin)​

From the Calendar​

  1. Open the Calendar on your admin dashboard.
  2. Find the booking for the player who has arrived.
  3. Click on the booking.
  4. Click Check In.
  5. The booking status updates to CHECKED_IN.

From the Bookings List​

  1. Navigate to Bookings in the admin dashboard.
  2. Filter by today's date and the CONFIRMED status.
  3. Find the player's booking.
  4. Click Check In.
tip

For busy facilities, the calendar view is typically the fastest way to check in players. You can see all bookings for the current time at a glance and check them in with a single click.

What Happens After Check-In​

Once a player is checked in:

EventResult
Booking statusChanges from CONFIRMED to CHECKED_IN
Calendar displayBooking appears with a checked-in indicator
After session endsStatus automatically transitions to COMPLETED

The player does not need to take any action on their end. Check-in is entirely managed by the facility staff.

Check-In Timing​

You can check in a player:

  • Before the session starts -- when the player arrives early
  • At the start time -- the standard check-in moment
  • During the session -- if the player arrives late
info

Check-in is available for bookings in CONFIRMED or APPROVED status. You cannot check in a booking that is still PENDING approval, already CANCELLED, or already COMPLETED.

No-Show Handling​

If a player does not arrive for their booked session, the admin can mark the booking as a no-show instead of checking them in.

How to Mark a No-Show​

  1. After the session time has passed, open the booking.
  2. Click Mark No-Show (instead of Check In).
  3. The booking status changes to NO_SHOW.
  4. If the facility has a no-show fee configured, it is automatically applied.

No-Show Fees​

SettingDescriptionExample
noShowFeePercentPercentage of the booking fee charged for no-shows100%
warning

No-show fees are configured at the facility level. Players are notified when a no-show is recorded and a fee is applied. Make sure your facility's no-show policy is clearly communicated to players.

After the Session: Completion​

Once the session end time passes for a checked-in booking, the status automatically transitions from CHECKED_IN to COMPLETED. No manual action is needed.

If a booking was never checked in and the session time passes:

  • The booking remains in CONFIRMED status until an admin takes action.
  • The admin can either check in the player retroactively (if they did attend) or mark as no-show.
caution

It is a good practice to review unchecked bookings at the end of each day. This ensures accurate attendance records and that no-show fees are applied when appropriate.

Check-In Status Summary​

Player ActionAdmin ActionResulting Status
Player arrivesAdmin clicks Check InCHECKED_IN
Player arrives, session endsAutomaticCOMPLETED
Player does not arriveAdmin clicks Mark No-ShowNO_SHOW
Player does not arrive, no admin actionRemainsCONFIRMED (requires follow-up)