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Viewing Invoices

SlotBase makes it easy to find, review, and understand your invoices. This page explains how to access your invoices and what each section of an invoice means.

Finding Your Invoices

As a Player

  1. Log in to SlotBase and navigate to your player dashboard.
  2. Click My Invoices in the sidebar navigation.
  3. You will see a list of all your invoices, sorted by date with the most recent at the top.

As a Parent or Guardian

  1. Log in to SlotBase and navigate to your player dashboard.
  2. Click My Invoices in the sidebar navigation.
  3. You will see invoices for all children linked to your family billing account.

As a Facility Admin

  1. Log in to SlotBase and navigate to your facility admin dashboard.
  2. Click Invoicing in the sidebar navigation.
  3. You will see all invoices for the facility, with options to filter by player, status, and date range.

Invoice List View

The invoice list displays key information at a glance:

ColumnDescription
Invoice NumberThe unique identifier (e.g., INV-2026-0001)
Issue DateWhen the invoice was generated
Due DateWhen payment is expected
TotalThe total amount owed
Amount PaidHow much has been paid so far
Amount DueThe remaining balance
StatusCurrent invoice status (Pending, Paid, Overdue, etc.)
tip

Use the status filter to quickly find unpaid invoices. Select Pending or Overdue to see invoices that need your attention.

Invoice Detail View

Click on any invoice to open its detail view. The invoice detail page includes:

Header Information

  • Invoice number and status badge
  • Issue date and due date
  • Billing period (period start and period end)
  • Player name and billing account details

Line Items

Each charge on the invoice appears as a line item:

ColumnDescription
DescriptionWhat the charge is for (e.g., "Basketball Court - Jan 15, 4:00 PM")
QuantityThe number of units (usually 1 per booking or session)
Unit PriceThe price per unit
AmountThe total for that line item (quantity x unit price)

Line items may be linked to specific bookings or program enrollments. You can click on a line item description to view the associated booking or enrollment details.

Totals Section

Below the line items, the invoice displays:

FieldDescription
SubtotalSum of all line items
DiscountAny applicable discounts (e.g., sibling discount)
TaxTax amount, if applicable
TotalFinal amount after discounts and tax
Amount PaidPayments received so far
Amount DueRemaining balance

Payment History

The invoice detail page also shows a history of payments made against the invoice, including:

  • Date of each payment
  • Amount paid
  • Payment method (Cash, Check, Stripe, etc.)
  • Reference number (if any)

Filtering and Searching Invoices

Facility admins have additional filtering options:

  • Status filter -- show only invoices with a specific status (Draft, Pending, Paid, Overdue, etc.)
  • Date range -- filter invoices by issue date or due date
  • Player search -- find invoices for a specific player by name
  • Amount range -- filter by invoice total
info

Players see only their own invoices. Family account holders see invoices for all family members. Facility admins see all invoices for the facility.

Understanding Your Invoice

When reviewing an invoice, pay attention to:

  1. Due date -- make sure you pay before this date to avoid overdue status
  2. Amount due -- this is the remaining balance after any payments
  3. Line items -- verify that the charges match your bookings and enrollments
  4. Discounts -- confirm any sibling or other discounts have been applied

If you notice any discrepancies, contact your facility admin to have the invoice reviewed.


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