Invoice Payments
Once you receive an invoice in SlotBase, you can pay it online through Stripe or offline at the facility. This page explains both payment options, how partial payments work, and what happens after you pay.
Payment Options
You can pay an invoice using any of the following methods, depending on your facility's configuration:
| Payment Channel | Methods Available | How It Works |
|---|---|---|
| Online | Credit card, debit card (via Stripe) | Pay from your dashboard through Stripe Checkout |
| Offline | Cash, check, bank transfer, Venmo, Zelle, other | Pay at the facility; staff records the payment |
Online payment is only available if your facility has connected a Stripe account. If you do not see a Pay Online button on your invoice, the facility accepts offline payments only.
Paying an Invoice Online
To pay an invoice using a credit or debit card:
- Log in to SlotBase and navigate to My Invoices in your player dashboard.
- Find the invoice you want to pay and click on it to open the detail view.
- Click the Pay Online button.
- You are redirected to a secure Stripe Checkout page.
- Enter your card details (card number, expiration, CVC).
- Click Pay to complete the transaction.
- You are redirected back to SlotBase with a payment confirmation.
The invoice status updates automatically:
- If you paid the full amount due, the status changes to Paid.
- If you entered a partial amount, the status changes to Partially Paid.
You can pay an invoice as soon as it appears in your dashboard. You do not need to wait for the due date.
Paying an Invoice Offline
To pay an invoice at the facility:
- Visit the facility and let the front desk staff know you want to pay an invoice.
- The staff member looks up your invoice in the admin dashboard.
- You pay using one of the facility's accepted offline methods (cash, check, etc.).
- The staff member clicks Record Payment on your invoice and enters the payment details.
- Your invoice status updates to reflect the payment.
For detailed steps from the admin perspective, see Recording Payment (Admin).
Partial Payments
SlotBase supports partial payments on invoices. This means you can pay part of the invoice now and the rest later.
How Partial Payments Work
- You pay any amount less than the total amount due.
- The invoice status changes to Partially Paid.
- The Amount Paid and Amount Due fields update to reflect the payment.
- You can make additional payments later until the full balance is settled.
Example
| Field | Before Payment | After $50 Partial Payment | After Full Payment |
|---|---|---|---|
| Total | $150.00 | $150.00 | $150.00 |
| Amount Paid | $0.00 | $50.00 | $150.00 |
| Amount Due | $150.00 | $100.00 | $0.00 |
| Status | Pending | Partially Paid | Paid |
Both online and offline payments support partial amounts. When paying online through Stripe, you can enter a custom amount less than the total due.
Multiple Payment Methods
You can pay a single invoice using different payment methods across multiple transactions. For example:
- Pay $50 in cash at the facility (recorded as an offline payment)
- Pay the remaining $100 online with a credit card
Each payment is recorded as a separate transaction in the invoice's payment history.
What Happens After You Pay
When you make a payment on an invoice:
- The invoice's Amount Paid increases by the payment amount.
- The Amount Due decreases accordingly.
- A transaction record is created in your payment history.
- The invoice status updates based on the remaining balance.
- If paid online, you receive an email receipt from Stripe.
Overdue Invoices
If an invoice is not paid by the due date, its status changes to Overdue. You can still pay an overdue invoice using the same methods described above.
An overdue invoice may affect your ability to book new sessions at the facility. Pay overdue invoices as soon as possible, or contact the facility to discuss your options.
Frequently Asked Questions
Can I pay multiple invoices at once? Currently, each invoice must be paid individually. You cannot combine multiple invoices into a single payment.
What if I overpay an invoice? Contact your facility admin. They can apply the overpayment as a credit to your billing account or issue a refund.
Can I set up automatic payments? Automatic recurring payments are not currently supported. You must manually pay each invoice when it is generated.
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