Join Requests
Players can discover your facility on SlotBase and submit a request to join. Join requests give you control over who becomes a member while still allowing players to find and approach your facility on their own.
How Join Requests Work
- A player finds your facility on SlotBase (through search or a direct link).
- The player clicks Request to Join on your facility page.
- The system creates a join request with a PENDING status.
- You receive a notification that a new join request has been submitted.
- You review the request and either approve or reject it.
- The player is notified of your decision.
Join Request Statuses
| Status | Description |
|---|---|
| PENDING | The request has been submitted and is waiting for admin review |
| APPROVED | The admin has approved the request; the player is now a member |
| REJECTED | The admin has declined the request; the player is not added |
Viewing Pending Requests
- Navigate to Players in your facility admin dashboard.
- Look for the Join Requests tab or section.
- You will see a list of all pending requests with the player's name, email, and the date they submitted the request.
Check your join requests regularly so players are not left waiting. A prompt response creates a good first impression.
What the Player Sees
After submitting a join request, the player sees a confirmation that their request is pending. They are informed that:
- Their request has been received
- A facility administrator will review it
- They will be notified by email once a decision is made
While their request is pending, the player cannot book sessions or register for events at your facility.
Notification Flow
SlotBase sends email notifications at each step of the process:
- To the admin -- When a new join request is received.
- To the player -- When their request is approved or rejected.
This ensures neither party is left in the dark about the status of the request.
Join Requests vs. Invitations
| Feature | Join Request | Invitation |
|---|---|---|
| Who initiates | Player | Admin |
| Requires approval | Yes | No (auto-added on acceptance) |
| Player finds facility | On their own | Via email link |
| Admin effort | Review and approve | Send email |
If you already know which players you want at your facility, invitations are faster. Join requests are better when you want players to come to you while you retain approval authority.
Disabling Join Requests
If you prefer to manage your roster exclusively through invitations and manual adds, you can configure your facility to disable public join requests. Check your Facility Settings under member policies for this option.